Administration Assistant - Audio Typist

Are you a part-time Administrator with Audio Typing experience looking for a new challenge?

Hatched Talent Solutions is partnering with a well-established independent contractor who operates within the building consulting sector and is looking for their next Administrative Assistant to join the team part-time.

Our client has a longstanding history of delivering high-quality workmanship and professional service, catering to a diverse clientele including individual householders, architects, surveyors, housing associations, and construction-based professionals.

As an Administrative Assistant, you will join a dynamic team of part-time administration staff in a friendly office environment. This role is pivotal in supporting daily administrative operations and facilitating effective communication both internally and externally.

Key Responsibilities:

- Conduct audio typing efficiently, supplemented by company-specific training.

- Manage incoming phone calls, take accurate messages, and redirect them to the appropriate colleague or address them as necessary.

- Monitor internet enquiries and emails, forwarding them to the relevant colleague or handling them as required.

- Sort and distribute paper mail promptly.

- Handle paper and online filing tasks, including scanning, saving, updating, and organising files.

- Assist in compiling quotes and attachments for distribution to clients.

- Update company documents as requested.

- Manage printing, photocopying, and franking of mail, including updating charges and ordering necessary stationery.

- Complete deposit invoices and receipts as requested.

- Schedule surveys for company surveyors as needed.

- Process payment details over the phone, including completing transactions on the card machine and associated documentation.

- Familiarise with Guarantee processes and documentation.

- Occasionally take minutes during internal meetings.

- Place orders for office supplies with suppliers when required.

- Assist in organising accommodation for site staff working away from home on occasion.

- Undertake any necessary training, including CRM systems.

- Communicate effectively with colleagues and line managers, promptly raising any concerns or suggestions.

- Provide office cover for the Administration Team during periods of absence (e.g., holidays, illness).

- Undertake additional duties within your capabilities as required by the employer.

- Actively seek opportunities to improve business outcomes and enhance client satisfaction.

Qualifications and Skills:

- Previous experience in administrative roles, preferably in a similar industry.

- Proficiency in audio typing and general office software.

- Strong communication skills, both verbal and written.

- Excellent organisational abilities with keen attention to detail.

- Ability to multitask and prioritise tasks effectively.

- Willingness to learn and adapt to new processes and technologies.

- Proactive attitude towards problem-solving and process improvement.

- Ability to work collaboratively within a team environment.

Benefits:

- Competitive compensation package

- Opportunities for professional development and training

- Supportive work environment with opportunities for growth